{"id":22,"date":"2023-07-28T10:58:04","date_gmt":"2023-07-28T08:58:04","guid":{"rendered":"https:\/\/support.myformasup.app\/?page_id=22"},"modified":"2023-07-28T16:59:04","modified_gmt":"2023-07-28T14:59:04","slug":"log-a-support-ticket","status":"publish","type":"page","link":"https:\/\/support.myformasup.app\/?page_id=22","title":{"rendered":"Cr\u00e9er un ticket de support"},"content":{"rendered":"\n<div id=\"kbs_ticket_wrap\">\n\t\t<div id=\"kbs_ticket_form_wrap\" class=\"kbs_clearfix\">\n                <form enctype=\"multipart\/form-data\" id=\"kbs_ticket_form\" class=\"kbs_form\" method=\"post\">\n    \t\t<div class=\"kbs_alert kbs_alert_error kbs_hidden\"><\/div>\n            \n            <fieldset id=\"kbs_ticket_form_fields\">\n                <legend>Demande de support Gen<\/legend>\n\n                \n\t\t\t\t\t                                                                                    <p class=\"kbs-statut\">\n                                                                                                                <label for=\"kbs-statut\">\n\n                                    Statut\n                                                                            <span class=\"kbs-required-indicator\">*<\/span>\n                                    \n                                <\/label>\n\n                                \n                            \n                            <input type=\"checkbox\" name=\"kbs-statut[]\" id=\"Apprenti\" value=\"Apprenti\" \/> Apprenti<br \/><input type=\"checkbox\" name=\"kbs-statut[]\" id=\"Maitredapprentissage\/employeur\" value=\"Maitre d&#039;apprentissage\/employeur\" \/> Maitre d&#039;apprentissage\/employeur<br \/><input type=\"checkbox\" name=\"kbs-statut[]\" id=\"Tuteuracadmique\" value=\"Tuteur acad\u00e9mique\" \/> Tuteur acad\u00e9mique<br \/><input type=\"checkbox\" name=\"kbs-statut[]\" id=\"Responsablepdagoique\" value=\"Responsable p\u00e9dagoique\" \/> Responsable p\u00e9dagoique\n                            \n                                            <\/p>\n                    \n\t\t\t\t\t\n                \n\t\t\t\t\t                                                                                    <p class=\"kbs-prenom-2\">\n                                                                                                                <label for=\"kbs-prenom-2\">\n\n                                    Pr\u00e9nom\n                                                                            <span class=\"kbs-required-indicator\">*<\/span>\n                                    \n                                <\/label>\n\n                                \n                            \n                            <input type=\"text\" name=\"kbs-prenom-2\" id=\"kbs-prenom-2\" class=\"kbs-input \" \/>\n                            \n                                            <\/p>\n                    \n\t\t\t\t\t\n                \n\t\t\t\t\t                                                                                    <p class=\"kbs-nom-2\">\n                                                                                                                <label for=\"kbs-nom-2\">\n\n                                    Nom\n                                                                            <span class=\"kbs-required-indicator\">*<\/span>\n                                    \n                                <\/label>\n\n                                \n                            \n                            <input type=\"text\" name=\"kbs-nom-2\" id=\"kbs-nom-2\" class=\"kbs-input \" \/>\n                            \n                                            <\/p>\n                    \n\t\t\t\t\t\n                \n\t\t\t\t\t                                                                                    <p class=\"kbs-adresse-email-2\">\n                                                                                                                <label for=\"kbs-adresse-email-2\">\n\n                                    Adresse email\n                                                                            <span class=\"kbs-required-indicator\">*<\/span>\n                                    \n                                <\/label>\n\n                                \n                            \n                            <input type=\"email\" name=\"kbs-adresse-email-2\" id=\"kbs-adresse-email-2\" class=\"kbs-input \" \/>\n                            \n                                            <\/p>\n                    \n\t\t\t\t\t\n                \n\t\t\t\t\t                                                                                    <p class=\"kbs-sujet-2\">\n                                                                                                                <label for=\"kbs-sujet-2\">\n\n                                    Sujet\n                                                                            <span class=\"kbs-required-indicator\">*<\/span>\n                                    \n                                <\/label>\n\n                                \n                            \n                            <input type=\"search\" name=\"kbs-sujet-2\" id=\"kbs-sujet-2\" class=\"kbs-input kbs-article-search \" \/>\n                            \n                                            <\/p>\n                    \n\t\t\t\t\t                        <div id=\"kbs-loading\" class=\"kbs-loader kbs-hidden\"><\/div>\n                        <div class=\"kbs_alert kbs_alert_warn kbs-article-search-results kbs_hidden\">\n                            <span class=\"right\">\n                                <a id=\"close-search\">Close<\/a>\n                            <\/span>\n                            <strong>Could any of the following KB Articles help resolve your query?<\/strong>\n                            <span id=\"kbs-article-results\"><\/span>\n                        <\/div>\n                    \n                \n\t\t\t\t\t                                                                                    <p class=\"kbs-description-2\">\n                                                                                                                <label for=\"kbs-description-2\">\n\n                                    Description\n                                                                            <span class=\"kbs-required-indicator\">*<\/span>\n                                    \n                                <\/label>\n\n                                \n                            \n                            <div id=\"wp-kbs-description-2-wrap\" class=\"wp-core-ui wp-editor-wrap tmce-active\"><link rel='stylesheet' id='dashicons-css' href='https:\/\/support.myformasup.app\/wp-includes\/css\/dashicons.min.css?ver=6.9.4' media='all' \/>\n<link rel='stylesheet' id='editor-buttons-css' href='https:\/\/support.myformasup.app\/wp-includes\/css\/editor.min.css?ver=6.9.4' media='all' \/>\n<div id=\"wp-kbs-description-2-editor-container\" class=\"wp-editor-container\"><textarea class=\"wp-editor-area\" rows=\"10\" autocomplete=\"off\" cols=\"40\" name=\"kbs-description-2\" id=\"kbs-description-2\"><\/textarea><\/div>\n<\/div>\n\n\n                            \n                                            <\/p>\n                    \n\t\t\t\t\t\n                \n        \t\t            <\/fieldset>\n\n\t\t\t\n            <fieldset id=\"kbs_ticket_form_submit\">\n\n            \t            \t\n\t    \t<input type=\"hidden\" name=\"kbs_form_id\" value=\"116\" \/>\n        \t<input type=\"hidden\" name=\"kbs_honeypot\" value=\"\" \/>\n        \t<input type=\"hidden\" name=\"redirect\" value=\"https:\/\/support.myformasup.app\/\" \/>\n        \t<input type=\"hidden\" name=\"kbs_nonce\" value=\"63385cc5bf\" \/>\n        \t<input type=\"hidden\" name=\"action\" value=\"kbs_validate_ticket_form\" \/>\n        \t<input type=\"hidden\" name=\"kbs_submission_origin\" value=\"https:\/\/support.myformasup.app\/\" \/>\n    \n\t<input type=\"hidden\" id=\"kbs_log_ticket\" name=\"kbs_log_ticket\" value=\"19fcfdf11f\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F22\" \/>\n    \n                <input class=\"button\" name=\"kbs_ticket_submit\" id=\"kbs_ticket_submit\" type=\"submit\" value=\"Cr\u00e9er le ticket\" \/>\n\n                \n            <\/fieldset>\n\n        \t\n        <\/form>\n\n        \n    <\/div><!--end #kbs_ticket_form_wrap-->\n<\/div><!-- end of #kbs_ticket_wrap -->\n\n\n\n\n<p>Merci ! <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Merci !<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/support.myformasup.app\/index.php?rest_route=\/wp\/v2\/pages\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.myformasup.app\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.myformasup.app\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.myformasup.app\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.myformasup.app\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=22"}],"version-history":[{"count":9,"href":"https:\/\/support.myformasup.app\/index.php?rest_route=\/wp\/v2\/pages\/22\/revisions"}],"predecessor-version":[{"id":124,"href":"https:\/\/support.myformasup.app\/index.php?rest_route=\/wp\/v2\/pages\/22\/revisions\/124"}],"wp:attachment":[{"href":"https:\/\/support.myformasup.app\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}